Privacy Policy

Effective Date: 05/03/2026  |  Last Updated: 05/03/2026

This Privacy Policy describes how HomeWise ("HomeWise," "we," "us," or "our"), a homeowner-facing matching service operated by OFC Media Inc., collects, uses, and shares information about you when you visit our website at askhomewise.com (the "Site"), submit a project request, or otherwise interact with us.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

HomeWise is a free service that connects homeowners with trusted local bathroom remodeling contractors. HomeWise is operated by OFC Media Inc. References to "HomeWise," "we," "us," or "our" throughout this policy refer to OFC Media Inc. and its operations under the HomeWise brand.

2. Information We Collect

We collect information you provide directly to us, including when you:

  • Fill out a project request or quote form on our Site
  • Communicate with us by email, phone, or SMS
  • Subscribe to any communications from us

The types of information we may collect include your name, email address, phone number, project address or ZIP code, project type and details, and any other information you choose to provide about your bathroom remodeling project.

We also collect certain information automatically when you visit our Site, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is collected through standard server logs and technologies such as cookies.

3. How We Use Your Information

We use the information we collect to:

  • Match you with a local remodeling contractor suited to your project
  • Share your project details with the matched contractor so they can prepare an estimate and contact you
  • Respond to your inquiries and follow up on your project request
  • Send you information about our service or related home improvement offers that may be relevant
  • Improve and optimize our Site, matching process, and service quality
  • Comply with applicable legal obligations

4. SMS and Telephone Communications

If you provide your phone number through our Site, you may receive calls or SMS messages from HomeWise or from the contractor we match you with regarding your project. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message we send. For help, reply HELP.

We do not share your phone number with third parties for their own marketing purposes unrelated to your project request.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Matched contractors: When you submit a project request, we share your contact details and project information with the local remodeling contractor we match you with so they can prepare an estimate and reach out to you. You are never obligated to hire the contractor we refer.
  • Service providers: We may share information with third-party vendors who assist us in operating our Site and conducting our business, such as hosting providers, CRM software providers, and communication platforms. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which it was disclosed.
  • Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience, analyze Site traffic, and for advertising purposes. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Site may not function properly without cookies.

We may use third-party advertising platforms, including Meta (Facebook) and Google, which may place cookies on your browser to deliver targeted advertising. You can opt out of interest-based advertising through your account settings on those platforms or through industry opt-out tools such as the Digital Advertising Alliance at optout.aboutads.info.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected, including matching you with a contractor, following up on your project, and satisfying any legal, accounting, or reporting requirements.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will take steps to delete it.

10. Third-Party Links

Our Site may contain links to third-party websites, including those of remodeling contractors in our network. We are not responsible for the privacy practices or content of those sites and encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the effective date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

HomeWise (operated by OFC Media Inc.)
1 Concord Cityplace Way, Toronto ON, M5V 0X3
Email: contact@askhomewise.com